KroozTV has expanded its customer help center with clearer guidance for Smart TV setup, subscription renewal, and using a plan on more than one device.
New customers can begin with the KroozTV free trial. Existing customers who need setup or billing help can use the KroozTV Knowledgebase or open the live-chat widget on this page.
Before renewing, confirm the number of devices that will stream at the same time. A device installed with an app is not necessarily an active connection; the connection count matters only while streams are playing simultaneously.
Use the official KroozTV website and client area for orders, invoices, and support. Never post usernames, passwords, playlist URLs, or portal details in public comments or social media.
Customers comparing setup methods can also read this Smart TV installation guide from TereaTV, a related service in our independently operated network. Product access, billing, and support remain separate for each brand.
Need help now? Open the KroozTV live chat and tell the team which device you use, which app is installed, and whether the issue happens on Wi-Fi or Ethernet.